FAQs

Frequently Asked Question

Q; what type of soap do you sell?

A; we sell 100% natural organic soap, and skin brightening soap.

Q; What is the size of your lotion

A; we sell size like 250ml-500ml-120ml - 150 ml and more

Q; How long when I purchase it ship?

A; Item will ship 2-4 business days for your order to be processed, this does not include weekends or holidays.

Q; Suppose my packages get lost?

A; SUGAR GLAM SKINCARE ! we are not responsible for lost or stolen packages. and we don't offer refunds for these unfortunate matters so please refer to USPS/FEDEX WITH YOUR CONCERNS. Please be patient with shipping due to COVID19 and delayed with shipping time.   

A; Please make sure that your billing and shipping address match[Please include Apartment number if needed] once your order is processed you will receive a tracking number after 24 hours your tracking number will be updated. On your order.